Shipping Policy

Shipping Policy

At Versatile Supply Store, we strive to provide efficient and reliable shipping services to ensure you receive your purchases in a timely manner.

Handling Time

We have a handling time of 3 to 5 working days before our products are shipped out. While our team endeavors to ship out your purchases within 24 hours or the next day, please note that purchases made on Saturdays after 11am will most likely be shipped out on Monday.

Delivery Timeframe

Once your order is shipped, our team does not control the delivery timeframe. Any delays caused by shipping carriers such as USPS, UPS, FedEx, or DHL are beyond our control. If you have any questions or concerns about the delivery of your order, please email us at support@versatilesupply.com.

Shipping Duration

Our products are typically shipped out within 24-48 hours. Please note that our products generally take 10-20 business days for delivery, depending on your location and the shipping method chosen at checkout.

Return Policy

If you need to return a product, we understand, and here are the details:

  • You can return the products within 7 days from the date of purchase.
  • You are responsible for the return shipping fees.
  • A $3 processing fee will be deducted from the order.
  • Please fill out the tracking form provided for a guaranteed return. We require the tracking number to process the return.
  • Products must be in new and unused condition.
  • Products with a Custom Logo are not returnable.
  • You will receive a full product refund, excluding shipping costs, which will be applied to the original payment method used for the purchase. Refunds will be issued within 10 business days of receipt of the returned product.
  • Any shipping problems, such as missing or incorrect items, must be reported within 72 hours of receiving your package. If you encounter any issues, please email us at support@versatilesupply.com.

If you have any further questions or concerns about our shipping policy, please do not hesitate to contact us. Your satisfaction is our priority.